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  • AI-assisted · Clinician-verified

Medical record review Built on AI With Human expertise

WHITE sorts, codes, and summarizes your records with AI, then a licensed medical reviewer verifies the output before it reaches you. Upload a case, set its priority, and track it live. Built for workers’ comp and medical-legal teams.
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Medical record review at

Signed off by a clinician
WHITE sorts, codes, and summarizes your records with AI, then a licensed medical reviewer verifies the output before it reaches you. Upload a case, set its priority, and track it live. Built for workers’ comp and medical-legal teams.
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Years in medical records
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Max file size per upload
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The choice

Between fast AI tools that miss things and manual review that takes weeks.

Pure-AI tools skip human review, so a diagnosis nobody wrote can land in your chronology. Manual services catch that, but not before your MSC next week. WHITE keeps the AI speed and puts a clinician on every file.
Pure-AI tools

Fast. Unchecked.

Speed you can see. Accuracy you can’t trust.
  • Hallucinations reach you unflagged. Several vendors advertise no human review at all.
  • Fixed output. Your team reformats every file.
  • Built for PI demand letters, thin on WC and med-legal.
WHITE

AI with Human in the Loop

Sorted and summarized by AI. Verified by a clinician.
  • AI sorts, codes, and drafts in hours.
  • Delivered in your template, hyperlinked, ready to use.
  • You set the priority. Rush cases jump the queue.
Traditional manual review

Careful. Slow. Costly.

The oversight is real. The efficiency is not.
  • Days to weeks on the complex files your case needs now.
  • Quality swings with whichever reviewer picks up the file.
  • High per-page cost, hard to scale at volume.

Who we serve

Built for how legal and claims teams actually work.

Different volumes, timelines, and output needs. We configure each one at onboarding and hold your setup from there.

Medical record review for defense teams who can't lose hours reconciling files.

Defense teams handling multi-provider claims lose hours reconciling records before they can even see the medical picture. WHITE returns a clean, clinician-verified chronology so you walk into the MSC knowing the file cold. Medical necessity and utilization review are structured for QME and IME timelines, and disability documentation is organized for rating.
  • Multi-provider histories reconciled and indexed
  • Medical necessity and utilization review structured for QME and IME timelines
  • Disability documentation organized for rating
  • Clinician-verified accuracy on every file

Medical record review for plaintiff firms that surface the opinions your case turns on.

Applicant attorneys need the treating physician’s opinions, the gaps in care, and every denied treatment request surfaced, not buried in thousands of unsorted pages. WHITE builds the chronology to show exactly that, hyperlinked to the source page and ready for depositions and MSCs.
  • Treating physician opinions surfaced, not buried
  • Gaps in care and denied treatment requests flagged
  • Every entry is hyperlinked to the source page
  • Ready for depositions and MSCs

Your demand letter is only as strong as the medical record review behind it.

PI cases turn on the medical story, and a demand letter is only as strong as the chronology behind it. WHITE organizes multi-provider treatment into a clean, clinician-verified timeline that shows causation, treatment, and cost at a glance, so your demand goes out backed by a record the other side cannot pick apart.
  • Causation, treatment, and cost are shown at a glance
  • Multi-provider treatment organized into one timeline
  • Billing and cost tracking are built in
  • Clinician-verified, hyperlinked exhibits

Medical record review that standardizes every file your examiners touch.

Claims examiners work in high volume and cannot afford to reformat every file that lands. WHITE standardizes output per examiner, so adjusters spend their time on the claim, not the paperwork. Same workflow whether the file is 200 pages or 20,000.
  • Output standardized per claims examiner
  • Same workflow from 200 pages to 20,000
  • Priority queues so urgent claims get worked on first
  • Live SLA and page-volume tracking

Medical record review prepared in the structure that a reviewer actually works from.

QMEs and IME reviewers waste evaluation time reworking legal-first files into something clinically usable. WHITE prepares records the way a reviewer reads them, so the file is ready for evaluation the moment it lands.
  • Records prepared in a clinical review structure
  • Provider grouping and page-stamped index
  • Sort only or sort and summarize
  • Ready for evaluation the moment it lands

How it works

From upload to delivery, in five steps.

Configure your output once at onboarding. Every file after that follows your template automatically. Here is what happens to a case the moment it lands.

Upload & prioritize

Drop in a PDF, name the case, add instructions, set its priority.
Direction Arrows
You

AI sort & code

Records are OCR'd, merged, deduplicated, then sorted by date and provider.
Direction Arrows
AI

AI review

A first-pass summary is drafted from your case-specific instructions.
Direction Arrows
AI

Clinician QC

A licensed reviewer checks accuracy and coherence before anything leaves us.
Direction Arrows
Human

Delivered

Returned in your exact template. Hyperlinked, ready to use, on your SLA.
You

You stay in control

Upload five cases. Tell us which one can't wait.

Tag each case Urgent, High, Medium, or Low at upload. WHITE routes work through three queues so the case that matters most is worked first. You can set the priority.
WHITE-by-Rapid-Care-AI-flow
URGENT

Critical rush

The case that can’t wait. Front of the line, same-day where page count allows.
HIGH

Worked first

Ahead of everything routine. For deadlines closing this week.
MEDIUM

Standard turnaround

Everyday files, returned on the standard SLA in order received.
LOW

When it fits

Background volume that can wait behind time-sensitive work.

What you get back

Two service levels. Your custom template. Hyperlinked.

Choose a sorted chronology, or a chronology plus a written summary. Either way the output is built to your spec, every entry hyperlinked, and available in one click.
Service level 1

Sort only

  • Chronological medical records
  • Grouped by provider or document type
  • Indexed and page-stamped
Delivered right after document coordination
Service level 2

Sort & summarize

  • Everything in Sort only
  • Written medical chronology summary
  • Runs the full clinician review workflow
Summary and records fully hyperlinked

View case details

Open the case, stage, and status at a glance

Sorted records index

The organized, page-stamped chronology

AI summary

The medical chronology summary document

Clinician-reviewed document

The verified, delivery-ready output

Full case export

Every artifact bundled for your file

Take delivery as PDF for Chronology & Word for Summary. Up to 2 GB per upload.
Live tracking

Watch every case and your SLA in real time.

No status emails. Your dashboard shows what is in progress, what is delivered, page volume, and whether files are on time.
WHITE-by-Rapid-Care-AI-Speed-Medical-Record-Review-Verified-by-Clinicians
What sets WHITE apart

The model that pairs AI speed with a clinician on every file.

The market splits into fast-but-unchecked AI tools and careful-but-slow manual services. WHITE is the middle that most legal and claims teams actually need.

  • What matters
  • Clinician verifies every file
  • Turnaround
  • Max file size
  • Delivered in your template
  • You set case priority
  • Live case & SLA tracking
  • Free trial
  • Data auto-deleted
  • WHITE
  • Every file
  • 24h · same-day rush
  • 2 GB · No page limits
  • Configured once
  • Urgent to Low
  • Built in
  • 2,000 pages/day · 14 days
  • After 30 days
  • Pure-AI tools
  • Often none
  • Minutes, unverified
  • Often capped lower
  • Often fixed
  • No
  • Varies
  • Sometimes a few cases
  • Varies
  • Traditional manual review
  • Yes, but slow
  • Days to weeks
  • Any size, slowly
  • Yes
  • Varies
  • None
  • Rare
  • Varies
Comparison reflects the general market of AI medical-record and chronology tools versus traditional review services. Individual vendors differ; verify current features before relying on any single point.

Security & compliance

Built to the standard these records demand.

Medical records carry PHI and litigation risk in the same file. WHITE is built to protect both.

SOC 2 Type II

Independently audited controls.

ISO 27001

Certified information security.

HIPAA compliant

BAA included on every engagement.

Secure File Encryption

Files are securely encrypted during transmission and storage to help safeguard Protected Health Information (PHI).

Each client account is isolated. You see only your own records, and no other client can see yours.

Support that shows up

A real team behind every case. Not a black box.

Upload is self-service. Support is not automated. From onboarding through every delivery, there is a person you can reach when a case needs attention or a format needs to change.

Reach us when you need to

Questions, rush requests, and configuration changes handled by a dedicated team.

Global coverage

Teams across time zones keep work moving while your office is closed.

Reviewed by clinicians

Doctors, therapists, PTs, OTs, and dentists on the review team. Real clinical depth.

Why join early?

Early members skip the line on day one, lock in founder pricing before it goes away, and get direct input on what we build next. You’ll also be the first to know the moment doors open, no refreshing, no missing it.

Join the Waitlist

Be among the first to experience WHITE AI. Join the waitlist today.
FAQ

Frequently Asked Questions

Answers to common questions about our healthcare operations services.

Do I have to install anything?

No. WHITE is fully web-based. Sign in at white.rapidcare.ai, upload a case, and track it from your browser. Nothing to download or maintain.

Is the output AI-generated or human-reviewed?

Both, in that order. AI handles sorting, coding, and the first-pass summary. A licensed medical reviewer then verifies the output before it is delivered. You are never receiving raw, unchecked AI output.

How large a file can I upload?

Up to 2 GB per upload, with no fixed page limit. Our largest single case to date ran 22,000 pages. Large files are processed and reassembled before the clinician QC step.

What is the turnaround time?

Standard turnaround is 24 hours, with same-day delivery available for rush cases depending on page count. You set the priority at upload and cases are routed accordingly.

Can I control which cases get worked first?

Yes. Tag each case Urgent, High, Medium, or Low at upload. If you send several at once, that priority decides the order they are worked. Rush cases move to the front.

What can I download for each case?

From the case list you can view case details and download the sorted records index, the AI summary, the clinician-reviewed document, or a full export bundle with everything. Delivery is available as PDF or Word Document.

What happens to my data?

Files are permanently deleted 30 days after processing. Each client account is isolated, so you see only your own records. WHITE is SOC 2 Type II audited, ISO 27001 certified, and HIPAA compliant, with a Business Associate Agreement on every engagement.

Can I try it before committing?

Yes. Self-register for a free 14-day trial at up to 2,000 pages per day. Run your own files, review the output, and decide from there. No card and no sales call required to start.

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