Last updated on January 18, 2022
RapidCare Limited, its subsidiaries and branch operations, hereinafter referred as ‘RapidCare’, ‘we’, ‘us’ or ‘our’ is committed to respect your privacy and choices. The privacy statement highlights our privacy practices regarding Personal Information that we collect and process depending on your association with RapidCare and nature of processing activity in compliance to applicable data privacy regulations.
Website Privacy Statement:
This privacy statement highlights our privacy practices regarding Personal Information that we collect and process about you through this website, www.RapidCare.ai (the “Site”) and also for those Personal Information that you provide us while participating in our events and campaigns.
I. Personal Information we collect and process and how we use it
I.1 Personal Information that we process
For the purposes of this privacy statement, ‘Personal Information’ is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of RapidCare.
We collect the following categories of Personal Information:
I.2. Use of your Personal Information
We use your Personal Information for the following purposes:
I.3. Legal basis of the processing
We process your Personal Information when it is necessary for the performance of a contract to which you are the party or in order to take steps at your request prior to entering into a contract. This applies in any case where we provide services to you pursuant to a contract, such as when you use our website or process your registration on the website. If you do not provide the Personal Information that we need in order to provide our services, we will not be able to provide our services to you. We process your Personal Information for the performance of a contract in the following circumstances:
We process your Personal Information when it is necessary for the purposes of a legitimate interest pursued by us or a third party (when these interests are not overridden by your data protection rights). This applies in the following circumstances:
We process your Personal Information with your consent for the below purpose(s). Where we process Personal Data based on consent, your consent is revocable at any time.
II. Consequences of not providing Personal Information
If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to provide the corresponding service.
III. Data recipients, transfer, and disclosure of Personal Information:
RapidCare does not share your Personal Information with third parties for their direct marketing purposes.
We share your Personal Information within
RapidCare does not sell your Personal Information to third parties.
In general, RapidCare, domiciled in Chennai, is the data controller processing your Personal Information.
We transfer Personal Information to countries outside the US to third parties, including to countries which have different data protection standards to those which apply in the US. The locations of RapidCare group companies is set out here. Our service providers are primarily located in USA, Australia, and India.
For transfers to RapidCare group companies and service providers outside the US, we use standard contractual clauses or rely on a service provider’s (US data protection authority approved) corporate rules that are in place to protect your Personal Information. When required, RapidCare discloses Personal Information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.
V. Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, RapidCare and the Site do not recognize DNT.
VI. Your Rights:
Subject to the laws of your country, You have the right to access, correct, delete or transfer your Personal Information that we hold, including your profile and preferences. You also have the right to object to certain processing and, where we have asked for your consent to process Your Personal Information, to withdraw this consent. Where we process your Personal Information because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your Personal Information.
VII. Data security
RapidCare adopts reasonable and appropriate security practices and procedures including administrative, physical security, and technical controls in order to safeguard your Personal Information.
VIII. Data retention
Personal Information will not be retained for a period more than necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required by law or for directly related legitimate business purposes.
IX. Contact your Local Data Protection Authority
Depending on the laws of the countries where you reside, if you are unhappy with how we safeguard your personal data, you have the right to bring a complaint to your local data protection authority.
X. Linked websites
RapidCare provides links to third-party websites and services. However, RapidCare is not responsible for the privacy statements, practices, or the contents of such third-party websites.
XI. Children’s Privacy
The Site does not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent. If RapidCare learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law).
XII. Updates to this privacy statement RapidCare may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website. But our commitment to protect the privacy of website users will continue to remain.